Privacy Policy
Effective Date: October 6, 2024
At Khandani Painters (“Company”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our painting services.
By accessing our website or submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that helps us provide better services and improve your experience.
1.1 Personal Information
When you contact us or submit an enquiry through our website, we may collect:
- Full Name
- Mobile Number
- Email Address
- Property Address (if provided)
- Service Requirement
- Any additional information you voluntarily provide
1.2 Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referring Website
- Website Usage Data
We may collect this information through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your enquiries and service requests.
- Providing painting consultation and quotations.
- Scheduling site visits and project execution.
- Communicating project updates.
- Improving our website, services, and customer experience.
- Providing customer support.
- Sending service-related updates and promotional offers, where permitted.
- Preventing fraud and ensuring website security.
- Complying with applicable legal obligations.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies help us to:
- Remember user preferences.
- Analyze website traffic.
- Improve website performance.
- Measure advertising effectiveness.
You can disable cookies through your browser settings. However, some features of the website may not function properly.
4. Information Sharing
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared in the following situations:
- With trusted service providers who assist us in operating our business.
- When required by applicable law or legal process.
- To protect our legal rights or prevent fraud.
- During a business merger, acquisition, or restructuring, if applicable.
All third-party partners are expected to maintain appropriate confidentiality and security standards.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services.
- Fulfill legal and contractual obligations.
- Resolve disputes.
- Enforce our agreements.
- Improve customer service and business operations.
Once the information is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Withdraw consent where applicable.
- Object to certain processing activities.
- Opt out of promotional communications at any time.
To exercise any of these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. We encourage users to review the privacy policies of any third-party websites they visit.
9. Children’s Privacy
Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children. If such information is identified, it will be promptly removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any revisions will be posted on this page along with the updated Effective Date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Khandani Painters
Email: [email protected]
Phone: +91 88608 82122
Address: Sector 9, Gurugram, Haryana, India